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Full Disclosure Project
- National Community Pharmacists Association (NCPA) is pleased to share articles from the Full Disclosure project for reprint in state pharmacy association publications.
The Full Disclosure series is a set of three articles printed in America's Pharmacist magazine. The series features research results which compared surveys of pharmacists with consumer surveys and identified a disconnect between what pharmacists think consumers want and services the consumers want, discusses how customer segmentation can help community pharmacies better serve existing patients and attract new ones, and highlights actions pharmacists can take to close the gaps between pharmacists' perceptions and those of their patients.
Reprinting by NASPA-affiliated state pharmacy organizations is permitted with proper attribution of source, as follows:
Reprinted with permission from National Community Pharmacists Association in the [insert month and year] issue of America’s Pharmacist. For more information about NCPA, visit www.ncpanet.org.
- They Said We Said – March 2011 PDF - Word
- You’re in the Patient Business – April 2011 PDF - Word
- Your Customers Expectations – May 2011 - PDF Word
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- HCR Articles for Use in Publications
The following articles appeared in recent issues of APhA's Pharmacy Today. APhA is providing these to state pharmacy associations that may want to reprint them in their publications. Please remember to include the following attribution if you use these articles and please let us know if you use them.
Reprinting by NASPA-affiliated state pharmacy organizations is permitted with proper attribution of source, as follows:
Reprinted with permission from the Hub on Health Care Reform column in the [June 2010] issue of Pharmacy Today (www.pharmacytoday.org). For more information about the Affordable Care Act and pharmacy’s role in shaping the outcomes of this law, access the Government Affairs section of APhA’s website, www.pharmacist.com.
Copyright © 2010, American Pharmacists Association. All rights reserved.
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